Mercure Darlington King's Hotel
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客人怎麼說
Exceptional staff. Unlikely to find a better service from staff elsewhere. Staff are friendly and helpful. Thank you Kane and Mark for making my stay exceptional. Kane in particular went above and beyond to accommodate my needs. My only issue was the guest next door snoring which kept me up on my last night but not a fault of the hotel. (Kane actually tried to fix this) Also my room (especially the bath tub and fan ) could’ve been cleaner but this could have been due to my request to be moved to a different room which was accommodated on short notice hence the new room may not have been more cleanly ready. The fan was covered in cobwebs which was a shame as it kept blowing dust all over the room. Aside from these little niggles which is merely feedback for minor improvement which were not entirely the hotel’s fault but mine for changing rooms last minute (to an actually upgraded room thanks to Kane) I would 1 million percent recommend staying here. It feels like home away from home thanks to the brilliant staff. Thank you guys , I’d never stay anywhere else when in town. I never write reviews but had to. Definitely stay here if you’re considering it.
Anonymous
2025年8月
Superb location. Yards from the centre of town. Luckily on Sunday the hotel wasn't busy so secured a basement parking space. Great value for £5. Staff were excellent and check-in was quick. 2 spacious lifts. Our rooms were on the 3'rd floor. Well appointed and spotless, however the window only opened a little and the rooms were quite hot. No air-con, but there was a large fan in both rooms which did help. Beds were large and very comfortable. The restaurant on Monday morning was very quiet. Very good selection of hot and cold food available. Check out on Monday was easy and efficient.
Ian
2025年7月
Breakfast Excellent Welcomed by a friendly face Eggs cooked to order which were very nice not bullets my brother has scrambled egg they were perfect not hard and dry! Like would be if sat for a while on the service trolley Bedroom was comfortable and clean Downside no biscuits on the tea coffee tray Nice Coffee machine Also a fridge with waters and other drinks in
Catherine
2025年2月
Staff were fantastic apart from breakfast staff. There was a little confusion with our rooms on arrival which was sorted straight away. Our rooms were spacious and clean.
Theresa
2024年6月
The location was fabulous, we travelled to go to a show at the Darlington Hippodrome, the hotel was a 5 minute walk from the venue! We had food at the hotel the night we arrived this very tasty and good value for money! There was breakfast included in our deal, the breakfast was beautiful! We also got a parking space which again was good value for money £5 which covered us for 24 hours!
Margaret
2025年1月
Decor, room size, facilities in and around hotel. Reception team was very welcoming and helpful.
Stuart
2024年12月
the location was spot on. breakfast was great second room was lovely
Stephen
2024年12月
Room was comfortable and quiet, tea, coffee etc available, plenty of towels...lift to my floor. The staff I encountered were pleasant and helpful.
Anwen
2024年1月
Location and comfort. 5 mins away from coach pick up point and close to shops aswell. Room was clean and comfortable.
Rose
2024年7月
The location was excellent! It was on the next road over from the main town center square. A very quiet spot, the rooms were a good size & we even had a bath with over head shower in our room. For our personal preference the mattress did feel a little firm but that’s our own opinion. The staff were amazing! Nothing was too much trouble extra tea coffee etc. Stacey our receptionist told us all the history of the building with passion she was amazing! Kyle on the bar, on both Thursday & Friday nights was so chatty & friendly. We truly enjoyed our stay and will definitely be back!
Jessica
2024年2月
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